Sub-Zero Appliance Repair in Tustin, CA

 
 
 
 
  EXCELLENT  
  
 Based on 123 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Christensen 
 
 
 
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We had an urgent issue with our dishwasher. Davis Appliance was able to make it day of. They came and were wonderful, quick and efficient to identify the issue and fix it. The dishwasher is working great. Super happy. We'll call again when needed (but hopefully not for awhile).
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stella V. 
 
 
 
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We've relied on Davis for appliance repairs over the past several years, and he has consistently provided excellent service. He is professional, knowledgeable, responsive, and communicates clearly throughout the process. His prices are always fair and reasonable.

Davis first helped us resolve a cooling issue with our Sub-Zero refrigerator. More recently, he repaired our LG dryer by replacing the heating element. Shortly after the repair, our dryer began making loud noises. Davis was quick to respond and came back to investigate. He discovered a separate issue that was completely unrelated to the original heating repair. As a courtesy, he replaced the drum belt at no additional charge.

We truly appreciate his professionalism, honesty, fair pricing, excellent workmanship, and commitment to customer service. We highly recommend Davis and will continue to call him for our appliance repair needs!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Suzi Dailey 
 
 
 
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Davis did a fantastic job. He is the owner as well as that is the name of the company. He fixed a Viking oven that was not working and he did it very quickly and reasonably. I really appreciate good vendors like this. We all need to reward people who do good jobs like this
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shohreh M 
 
 
 
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We contacted Davis Repair about our Thermador freezer approximately five months ago. At the time, he was professional and pleasant. I specifically asked whether replacing the recommended parts would actually resolve the problem or whether we would be better off purchasing a new refrigerator. He assured me that once the part and the freezer lock were replaced, the issue would be resolved.

Based on that assurance, we followed his recommendations and spent approximately $2,500 on the repairs.

Fast-forward, last week, the freezer was again not working properly. I contacted him because, naturally, we were frustrated after having spent that amount of money. Instead of acknowledging our frustration, his response was, "It's not like it broke down in 2 or 3 days, it took 5 months."

He came out again last week and charged us another $658. Unfortunately, the freezer still did not work properly after the service. The check has already been cashed, and we have now decided to purchase a new refrigerator.

What is most disappointing to me is not simply the money we spent, but the fact that I specifically asked five months ago whether we should repair the refrigerator or replace it. I relied on his professional recommendation, spent approximately $2,500 following that recommendation, and ultimately ended up needing a new refrigerator anyway.

I have already communicated my concerns to him and left the decision regarding the most recent payment with him. In my view, when a customer spends thousands of dollars following a repair recommendation and the underlying problem ultimately remains unresolved, it is reasonable to expect the service provider to acknowledge the customer's frustration and stand behind the work.

My experience was that the interaction was pleasant as long as everything was going according to his expectations, but when I raised concerns about the results of the repair, I felt my frustration was not handled professionally.

I am sharing this experience so other customers can make an informed decision before spending a significant amount of money on repairs for a Thermador refrigerator or freezer and I wish instead of relying on his advice I researched the issue more to see that maybe repair was not the way to go.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 N H 
 
 
 
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Davis Appliance responded quickly to my wolf stovetop and oven issue. David was knowledgeable, and the price was fair. I’d recommend them!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Azizbek Kamalov 
 
 
 
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I called this company for my Subzero refrigerator he fixed same day they are really professional
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Luke Benjmin 
 
 
 
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My Kitchenaid refrigerator needed repair, and the technician provided professional service and fixed the problem without any hassle.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jay Newell 
 
 
 
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I called them for a leaking Sub-Zero freezer, and they diagnosed the issue right away. The repair was fast, and everything has been working perfectly since. Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 沈侑峖Pippen Shen 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My Sub-Zero refrigerator stopped cooling, and Davis Appliance Subzero & Wolf Repair fixed it the same day. The technician was professional, explained everything clearly, and the price was fair. Excellent service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hassan ali 
 
 
 
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The company specializes in Wolf oven repair, Wolf appliance repair, and Wolf range repair. Each service is performed with attention to detail and professional care.
  
 
  
 
 
 
 
   
 
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